IS NOW CLOSED
IF YOU ATTENDING A PRE-BOOKED APPOINTMENT
PLEASE GO TO THE RECEPTION WINDOW
For all enquiries please call the surgery on 01626 357080
Extremely Vulnerable Patients
If you believe you have a medical condition which may make you extremely vulnerable to Coronavirus [COVID-19], please be aware the government has now updated its guidance.
Many people will have already received a letter from the NHS telling them that they're extremely vulnerable while others will be contacted by their GP or hospital clinician.
As a Practice we are waiting for the up to date information to be sent to us in order to identify the correct patients. We hope to be able access the required information and send letters out to these patients within the next two weeks.
However, the government is now advising anyone that hasn't yet been contacted but considers themselves extremely vulnerable to register online for support; you can also register on behalf of someone else. Click Here to be taken to the Gov.uk website for more information.
Asthma 'Rescue Packs'
We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD)
Patients will already have a COPD / asthma rescue pack if you are in the cohort of patients that this is intended for, and will be part of your annual review & included within your care plan.
Please DO NOT contact your GP practice for a rescue pack if you have not had one before. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.
Covid-19 General Advice Link - Click Here
Covid-19 Social Distancing Advice Link - Click Here
Covid-19 Stay at Home Guide Link - Click Here
Covid-19 Do i need a Sick Note Link - Click Here
Covid-19 Guidance for employees Click Here (includes link to isolation note)
Covid-19 Guidance for employers and businesses Link - Click Here
Shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19
Help us help you. Please don’t call your GP or 111 asking if you are one of of the 1.5 million who need shielding
Our lines will be exceptionally busy.
Please wait for your letter as details are still being finalised.
If in doubt start shielding by following guidance here.
Following the recent outbreak of COVID-19, alongside recent statements in parliament we are taking steps to minimise the risk of exposure to Coronavirus to protect both our patients and staff.
In an effort to minimise the risk of exposure to coronavirus and other respiratory disease, over the coming weeks we are reducing our routine “face to face” work, such as Health Checks, Reviews and Routine Appointments with GPs.
As a result of this, we have moved, temporarily, to a telephone consultation system for all appointments.
If the GP does need to physically see you, they will still ask you to present at the surgery. In such cases, risks for both the patient and our staff will have been assessed.
We will continue to book essential Nurse appointments but will phone all patients on the day of the appointment to check that patients are free of COVID – 19 symptoms.
In doing this, we reduce footfall through the surgery thereby minimising the risk of any transmission to staff and patients alike. It will also enable us to spend a little more time with those patients who are in most need.
If you already have a pre booked GP appointment, you will be contacted personally if you are affected by these measures.
We would also welcome the use of our Web Based service, eConsult. eConsult allows patients to self-check their symptoms and, if appropriate your consultation will be sent to your GP within the practice who can act on this the same day. The system is fully NHS accredited.https://kingsteigntonmedicalpractice.webgp.com/
We will continue to process prescription requests but we are no longer able to accept paper prescription requests from Monday 16th March. You can order your prescription in the following ways:
• SystmOne Online - this can be used by patients who already have access. Patients who would like access can set it up through the NHS App.
If ordering online and a message pops up to say you are due a medication review, please type your request in the text box. We will ensure continuity of medication and will arrange a review when normal services return
• Telephone - we are making it as easy as possible for those who are unable to use online systems. We will accept requests for repeat medications over the telephone if patients do not have online or email access. We would ask that patients who do have online access refrain from contacting us by phone to request medication so we can concentrate on patients who are acutely unwell.
We appreciate that these measures could be alarming to patients. To that end we would like to assure patients that we are doing all we can to ensure choice for patients whilst concentrating our efforts on those who need urgent care, during a time of increased demand on our services.
We will update our website if guidance or services changeover the coming weeks.
We hope to resume normal services as soon as we receive NHS guidance that it is safe to do so.
…The Staff and Doctors of Kingsteignton Medical Practice.
Following guidance from Public Health England we have taken the decision to temporarily suspend the Online Appointment Booking Service.
Patients are still able to book appointments, but are asked to call 01626 357080. Our receptionists may ask questions regarding your travel and symptoms.
We are still offering e-consult should patients wish to send messages directly to our GPs online. See https://kingsteigntonmedicalpractice.webgp.com/
All other services, such as repeat medication requests are still available on the App and Website.
Please could we taken this opportunity to remind patients NOT to present at the surgery with any symptoms that may be linked to Coronavirus. If you do have symptoms, please STAY INDOORS and ring NHS 111 for further advice.
Kingsteignton Medical Practice serves the whole of Kingsteignton, and the surrounding villages and parts of Newton Abbot, Our team includes nine GP’s, Nurse Practitioner, three Practice Nurses, three Healthcare Assistants as well as our Strategic Business Manager, Patient Services Manager, IT Administrator, Receptionists and Referral Administrators.
We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes, heart care, chest problems (asthma / COPD) and for patients requiring minor surgery. At Kingsteignton Medical Practice, we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important to know who you are speaking to, so our practice staff wear a name badge and identify themselves on the phone.
This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates.
If you live in our practice area and would like to register with us, please complete one of our registration forms that are available from reception or you can download them here. On the form you will be able to say which practitioner you would prefer to see. However, you will be registering with the practice rather than an individual GP.
(Site updated 01/04/2020)